Shipping Policy
Effective Date: 20 January 2026
KDH Collection currently ships within Malaysia only.
Order Processing Time
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Orders are processed within 1–3 working days after payment confirmation
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Orders placed on weekends or public holidays will be processed on the next working day
Delivery Time
Estimated delivery times:
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West Malaysia: 2–5 working days
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East Malaysia: 4–7 working days
Delivery times may vary due to courier delays, weather conditions, or public holidays.
Shipping Fees
Shipping fees are calculated at checkout based on location and order weight. Any applicable promotions or free shipping offers will be clearly stated.
Courier Service
We work with trusted local courier partners to ensure safe and timely delivery of your orders.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email or WhatsApp (if applicable).
Incorrect Address
Please ensure your shipping address is accurate. KDH Collection is not responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.
